Client feedback
What businesses say about working with our Virtual Assistants.
“Our VA handles order processing and customer emails so we can focus on product and marketing. The difference in our response time and peace of mind has been huge.”
“I was drowning in admin. Now my VA manages my calendar, drafts emails, and keeps my CRM updated. I finally have time to actually coach.”
“Lead follow-up and listing updates used to fall through the cracks. Our VA keeps the pipeline moving and our clients informed. Professional and reliable.”
“We needed support that could grow with us. A&J matched us with a VA who learned our tools fast and now owns a big chunk of our ops. Highly recommend.”
“Confidentiality and reliability were non-negotiable. Our VA handles scheduling, client intake, and document prep with total discretion. A real extension of our team.”
“Social media and basic bookkeeping were eating our time. Our VA took both off our plate. Clear communication and always on top of deadlines.”
“Student support and content scheduling were overwhelming. Our VA manages both so we can focus on creating courses. The process was smooth from day one.”
“We needed someone who could handle sensitive client communication and internal admin. A&J found us the right fit and the onboarding was seamless.”
Case snapshots
Challenge
A coaching practice was spending 15+ hours a week on scheduling, email, and CRM updates.
Solution
We matched them with a VA trained in calendar management, email drafting, and their CRM. We documented workflows and set clear response-time expectations.
Outcome
The coach reclaimed most of that time and increased client capacity without adding in-house staff. The VA became a trusted part of the practice.
Challenge
An e-commerce brand was missing order follow-ups and losing repeat customers.
Solution
We provided a VA focused on order processing, shipping updates, and post-purchase email sequences. We integrated with their store and support tools.
Outcome
Response times improved sharply and customer satisfaction scores went up. The owner could focus on product and marketing instead of daily ops.
Challenge
A small agency needed consistent social media and basic bookkeeping but couldn’t justify full-time hires.
Solution
We set up a single VA with split responsibilities: content scheduling, engagement, and expense categorization in their existing tools.
Outcome
Social presence stayed consistent and books stayed organized. The agency grew without adding overhead.